Manitowoc Ice Machine Error Codes

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Manitowoc is one of the most trusted, durable and reliable commercial ice machine brands in the world but ice equipment can be temperamental. With Manitowoc products, error codes are just part of the life cycle of the machine but luckily in the Kansas City area, Capital Equipment has factory trained technicians that can get your ice machines running smooth again.

Commercial Ice Machines Service, Repair and Error Codes in Kansas City, Overland Park, and Platte City

While there are a seemingly infinite number of things that can go wrong with any given ice machine as there are so many parts and components required to make ice, Manitowoc uses an error code system to help pin down exactly what is going on and what needs to be done to fix it. Here are some of the error codes you may see from your Manitowoc ice machine:

E01: Long Freeze	Long freeze cycle
E02: Long Harvest	Long harvest cycle
E03: Power Loss	Input power supply is interrupted or lost
E04: Hi Cnd Temp/Wtr Cnd Fault	High condenser temperature on air-cooled/water-cooled unit
E05: HPC Fault	High pressure control opened
E06, E13, E14, E17 & E18	Not in use/spare codes
E07: Starving TXV	Starving evaporator for single TXV or low on charge
E08: TXV Fault	Fault in single- or dual-circuit evaporators
E09: Flood Evap 1	Flooding evaporator fault for single-circuit single evaporator
E10: Flood Evap 2	Flooding evaporator fault for dual-circuit single evaporator
E11: Refig Fault	Refrigeration system fault (air-cooled and water-cooled units only)
E12: Curtain Fault	Curtain switch is open for more than 24 hours
E15: Low Liq Temp	Low ambient control fault when liquid line temperature drops below 60 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E16: Rmt Cnd Temp	Remote condenser fault when liquid line temperature drops below 40 degrees Fahrenheit or exceeds 140 degrees Fahrenheit for more than a continuous minute during a freeze cycle
E19: ITP Fault	Ice probe fault
E20: WTR Fault	Water system fault
E21: T1 Fault	T1 sensor issue
E22: T2 Fault	T2 sensor issue
E23: T3 Fault	T3 sensor issue
E24: T4 Fault	T4 sensor issue
E25: Bin Prb Fault	Bin level probe low sensor fault
E26: Bin Prb Fault	Bin level probe medium sensor fault
E27: Bin Prb Fault	Bin level probe high sensor fault
E28: AUCS	AuCS board is not connected or present
E29: USB COMM	Communication error caused by defective USB drive or no USB drive detected
E30: USB DNLD	Downloading error caused by defective USB drive
E31: Safe Mode	Machine running in safe mode
E32: RS485 COMM	Event log for when there is no communication between the control board and gateway from the device plugged into the RS485 port
E33: KEYBOARD	Keyboard is faulty or not plugged into the control board
E34: DISPLAY	Keyboard is faulty or not plugged into the control board

When you see any of these error codes on your Manitowoc ice machine, it’s best to let a factory trained service technician handle it otherwise you could void the manufacturer’s warranty. Capital Equipment is proud to be a Manitowoc representative for the greater Kansas City area and our technicians are certified and trained by the manufacturer to perform any repair, service or maintenance needed.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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February 3, 2021

Industries We Work With

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At Capital Equipment, we work with a variety of industries in and around the greater Kansas City area to make sure that each business no matter how big or small has the right ice machine(s) and/or ice equipment to meet their needs. While ice machines are mostly thought of as being prevalent in places like restaurants, bars, and hotels they are actually just a few of the types of businesses that Capital Equipment works with in the greater Kansas City area.

Commercial Ice Machine Sales, Rental, and Service in Kansas City, Platte City and Atchison, KS

From modular ice machines capable of making and storing hundreds of pounds of ice per day to countertop, under-counter, and ice/water combo machines, Capital Equipment’s technicians and consultants will make sure that your business has the right type of ice equipment professionally installed to meet and grow with your ice needs. Here are some of the industries we currently work with in the greater Kansas City area:

Ice Machines For The Hospitality Industry

Restaurants/Bars
Hotels
Caterers
Event Spaces

Ice Machines For Education/Athletics

Schools
Universities
Cafeterias
Stadiums/Arenas

Ice Machines For The Industrial Sector

Warehouses
Distribution Centers
Manufacturing Plants

Ice Machines For The Health Care Industry

Hospitals
Health Care Offices/Labs
Assisted Living Facilities

Ice Machines For Commercial Businesses and Offices

Offices
Retail/Convenience/Liquor/Grocery Stores

No matter how big or small your business is or which industry it serves, Capital Equipment provides customized, personal service and expert advice to make that you, your staff, and your customers have clean, clear ice when they need it. Call Capital Equipment at (913) 683-8972 for all of your commercial ice machines needs in and around the greater Kansas City area of CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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January 13, 2021

Industrial Ice Machines in Kansas City

While many offices and businesses are still working remotely or operating with limited staff due to COVID-19, warehouses are open and, in the case of the shipping industry, busier than ever. Warehouse employees are often required to do quite a bit of physical work and making sure they are properly hydrated not only prevents injuries and dehydration but it also keep them productive and healthy. At Capital Equipment, we work with hundreds of businesses in and around the greater Kansas City area to help provide quality commercial ice machines and industrial ice equipment as well making sure they are professionally cleaned, serviced, and maintained which is especially important during the current pandemic.

Industrial and Commercial Ice Machines For Businesses in Kansas City

Warehouses are more often than not very fast paced environments and no managers have time to worry about whether or not their ice machines are working properly which is exactly what Capital Equipment handles. From the initial consultation to installation and routine maintenance, Capital Equipment’s technicians make sure your ice bins are always full for your staff with ice that is clean and safe. We make sure that ice is always available and your ice machines are being serviced and maintained frequently to ensure quality and ultimately extend the life of the ice equipment itself. Particularly in larger warehouses and businesses where hundreds of pounds of ice are consumed on any given day, our service technicians will make sure to be available and present should anything go wrong no matter what day or what time it is because we know that some of our customers are 24/7 operations. We make sure that water filters are changed often and keep air intake filters clean so that the ice machines run smoother and last longer. We offer a variety of options of acquiring commercial and/or industrial ice machines including rental, outright sales, and leasing which can be advantageous for businesses that already know that their ice equipment will be in heavy use and need to be upgraded and replaced in just a few short years. We only offer the most durable and reliable industrial ice equipment brands like Manitowoc, Ice-O-Matic, Scotsman, and Hoshizaki because they have a reputation for consistently making quality ice and for superior durability even under the most busy and demanding business environments.

With many small businesses and offices working remotely for the foreseeable future, warehouses simply don’t have that luxury and it’s the business owner’s and manager’s responsibility to make sure their employees have clean, healthy ice available and Capital Equipment makes sure they do in the Kansas City area. Call us today at (913) 683-8972 for all of your commercial and industrial ice machine sales, service, rental, and cleaning needs of CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 29, 2020

Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 28, 2020

Small Business Saturday 2020

Like most small businesses, we started out working for companies that did similar things to what we at Capital Equipment now do. We understood that there would be some pretty steep competition in the commercial ice machine sales, rental, service, and repair industry but we believed that we could do it better than the big guys. As most small businesses know, there is a lot of stress and adjustments that have to be made in order to grow and when you add a crazy year like 2020 into the mix, it can make for some tough times but with our customers support we are able to continue doing what we love into 2021.

Local Commercial Ice Machines Sales, Rental and Service Company in Kansas City

Unlike our larger competitors, we don’t have a fleet of vehicles and an enormous staff to manage and maintain a commercial ice machine business but what we do have is the knowledge, expertise, and training to provide a higher degree of service to our customers making them feel less like a number and more like our partners. Thankfully, we at Capital Equipment have had the tremendous support of other small and even some large businesses and organizations that have continued to choose us for all of their commercial ice machine needs and we truly appreciate it. At the bottom of the emails we send to our customers it simply states: “You had a choice & you chose us. Thank you!” and nothing could be more true.

Thank you for supporting our small business!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 20, 2020

Are Your Ice Machines Holiday Ready?

ice-machine-cleaning-repair-service-in-Kansas-City

The holidays are quickly approaching and for many businesses it means a surge in traffic, hosting parties and/or events, and the stress of making sure safety is a top priority for both staff and customers with COVID-19 cases continuing to rise in the Kansas City metro. The reality is that COVID-19 isn’t going to stop the holidays but it will most certainly change it in some pretty big ways especially when it comes to staff hygiene and guest relations. Restaurants will still be serving and catering food throughout the holiday season while keeping safety at an elevated level of cleanliness and hygiene will be a top priority and Capital Equipment will be right there with them helping them keep their ice machines clean, running smooth and even delivering bulk ice when needed to them in the greater Kansas City area.

Commercial Ice Machine Sales, Service and Rentals In Kansas City, Overland Park, and Lawrence, KS

With new COVID-19 restrictions in the greater Kansas City area now in place, we understand that many businesses especially restaurants and bars are having a rough time keeping their doors open but have high hopes that a good holiday rush will help and we’ll be there to make sure ice is the one thing business owners don’t have to worry about. Our technicians and representatives are following strict safety guidelines as directed by the CDC and local city mandates which includes wearing masks at all times, practicing social distancing, wearing gloves at all times especially when performing service, cleaning or repair on your commercial ice machines and making sure that we arrive at your business at a time when occupancy levels are low.

Now throughout the holiday season our technicians and consultant are available for:

Ice machine replacement/upgrades – sales, rentals, and/or leasing.
Ice machine repairs – factory trained, insured technicians ready to get your equipment back up and running.
Ice machine cleaning and sanitizing.
Ice machine maintenance – water filter replacement, water line checks, and more.
Local bulk ice delivery in the greater Kansas City area
And anything else business might need as it pertains to commercial ice machines and ice equipment in the greater Kansas City area.

While it may not be a typical holiday season for may businesses in the Kansas City area, they can still rely on Capital Equipment for professional commercial ice machines sales, service, repairs, cleaning and maintenance when they need it. Call us today for all of your ice needs this holiday season or anytime at (913) 683-8972 or CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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September 3, 2020

Ice Machine Service, Cleaning, and Repair

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Ice machines are truly a modern marvel and it’s easy to take them for granted until they all of a sudden don’t work. At Capital Equipment, we help hundreds of businesses in and around the greater Kansas City area have quality, reliable commercial ice machines for their customers and staff and making sure their ice equipment is always running smooth is a big part of our business.

Commercial Ice Machine Cleaning, Service, and Repair in Kansas City, Overland Park and St Joseph

There are hundreds of parts and components that make up an ice machine and when they aren’t properly maintenanced and/or serviced, things can get bad really quick. From putting unnecessary strain on essential components to having unclean or dirty ice, making sure your commercial ice machine(s) are being looked after by an experienced, professional technician will inevitably save your equipment from any downtime but it can also save your business money by avoiding costly ice machine repairs or worse replacement.

Some of the most common issues we see with commercial ice machines are:

The ice machines isn’t making ice at all
The ice machine isn’t making enough ice
The ice machine won’t dispense ice
The ice machine is leaking
The water is freezing before it reaches the ice mold
The ice machine is dispensing dirty and/or foul smelling ice
The ice machine is displaying an error code or making odd noises

Capital Equipment also provides routine maintenance services for commercial ice machines like:

Clean air filters on air cooled ice machines
Sanitize ice machine water systems
Change water filters
Check and replace faulty water valves
Clean and sanitize ice bins
And overall inspection of the ice equipment

At Capital Equipment, our sole purpose is provide quality, reliable commercial ice machines and ice equipment to Kansas City business and to help them make sure they making clean, delicious ice. If your business needs to add, upgrade or repair a commercial ice machine call us today at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 19, 2020

Need An Ice Machine For Your Business?

Businesses and offices are slowly and cautiously beginning to open back up across the greater Kansas City area and many of them will need help cleaning, sanitizing or even replacing their ice machines as, in most cases, they’ve likely been shut down for quite a while. At Capital Equipment, we understand how important it is for businesses to have access to safe and clean ice which is why we partner with businesses in and around the greater Kansas City area to help with all of their commercial ice needs.

Commercial Ice Machines Sales, Rental and Leasing in Kansas City, Overland Park and Lenexa

We consult with business owners and office managers to learn about how many employees they have, how much ice they will likely use daily, where the commercial ice machine will be installed and whether they want to buy, lease, or rent the commercial ice equipment. We never send pushy salespeople that treat you like a number but instead we provide a personal touch by making sure we provide commercial ice machine solutions that work for you and your business. Our service technicians are manufacturer trained so that they know the commercial ice machines we provide inside and out which means you will never have empty ice bins.

We can provide routine maintenance for your commercial ice machine(s) including changing water filters periodically, cleaning and sanitizing bins, equipment repairs, and overall inspection of your ice machines to make sure that you won’t have any surprise break downs. We offer only the most trusted and reliable names in commercial ice machines from brands like Manitowoc, Ice-O-Matic-Scotsman, and Hoshizaki that are the top rated in the world for making quality ice. At Capital Equipment, we pride ourselves on going above and beyond for our customers in the greater Kansas City area for all of their commercial ice equipment and ice needs. Call Kansas City’s locally owned and operated commercial ice machine experts at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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August 5, 2020

Tired Of The Big Ice Machine Dealers?

Each week at Capital Equipment, we get phone calls and emails from businesses in Overland Park, St Joseph, Lawrence and the Kansas City metro that are sick and tired of the big commercial ice machine companies’ poor customer service and ridiculously high prices for sales, rentals, and service. This isn’t anything new to us because we have in fact been getting the same type of calls from disgruntled business owners for years about the pricey ice equipment dealers that seem to always want to nickle and dime their customers to the point at which they just can’t stand dealing with them anymore.

Commercial Ice Machine Sales, Installation and Service in Kansas City, St Joseph, and Lawrence

At Capital Equipment, we’re proud to be Kansas City’s locally owned and operated commercial ice machine dealers with over 13 years in the ice equipment industry and hundreds of satisfied customers, we’re ready to help you with all of your ice needs. Each of the business’ we work with are unique and so too are their ice needs which means cookie cutter plans that the big ice machines dealers tend to offer don’t work. We consult with our customers to determine how much ice they need daily, how much space is available for the ice equipment, and what their budget is so that we can put together a customized plan to fit their needs. We proudly represent the most trusted and reliable commercial ice machine manufacturers in the world like Hoshizaki, Manitowoc, Ice-O-Matic, Scotsman and Ice Maid for ice merchandisers. Our service and repair professionals have been certified by the manufacturers to perform routine maintenance and repairs with the expert precision that our customers demand and expect so that when our technicians come to your business to work on your ice machines, it gets done right the first time.

Our ice machine rental programs are easy and hassle free with one flat monthly rate and no surprise fees for maintenance or changing water filters so you can focus on your business and not worry about your ice equipment and getting charged extra. Plus, you’ll never have a pushy salesperson that treats you like a number visit your business because Capital Equipment’s owner personally visits each and every one of our customers to make sure things are done right every time. You don’t have to settle for the big commercial ice machine dealers’ lack of customer service and overpriced rental fees and service when Capital Equipment customizes our services to your business and your ice needs. Call us today for all of your ice and ice equipment needs for your office, hotel, hospital, warehouse or other type of business in and around the Kansas City area at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.