Common Questions About Ice Machines

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Not everyone is an ice machine experts and at Capital Equipment, we get it, which is why we put together some of the most common questions we get from our customers about ice and ice equipment.

Commercial Ice Machines in Kansas City, Overland Park, and Shawnee, KS

For years, Capital Equipment has been the greater Kansas City area’s commercial ice machine experts and our goal is and always has been to help educate our customers to make sure that they have the right ice equipment for their businesses.

What are the best commercial ice machines?

There are quite literally hundreds of ice machine manufacturers with new ones popping up each year but the problem is that many of them aren’t built for the long haul and when you have an obscure brand, replacement parts can be hard to come by. At Capital Equipment, we recommend well known and well established commercial ice machine brands that have a proven history of being reliable and for making the highest quality ice. Capital Equipment recommends Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic ice machines as they have proved to be durable and reliable for years for all types of businesses.

How often should ice machines be cleaned and sanitized?

Many commercial ice machine manufacturers have different recommendations but overall a good rule of thumb would be about every 3 months. However, larger ice machines that see more individuals using them and thousands of pounds of ice produced may need to be cleaned more frequently. Particularly with COVID-19 continuing to spread, cleaning and sanitizing commercial ice machines should be much more frequently especially if a large number of people are coming in contact with the equipment. Also, when a boil order is issued for the city where your business is located it’s generally a good idea to clean and sanitize your commercial ice machines as well as change the water filter.

How often should the water filter be changed on a commercial ice machine?

As stated above, it is highly recommended that water filters be changed immediately if a boil order has been issued in your area but under normal circumstances most commercial ice machine manufacturers recommend every six months but equipment that is in heavily use may require more frequent changeouts. It’s best to make sure that water filters are changed out on a predetermined schedule to ensure quality, clean ice otherwise it may begin to taste funny which is not good for any business.

The commercial ice machine experts at Capital Equipment are always happy to answer any questions you have about which equipment will work best for your business and we can help make sure your current ice machine(s) are running smooth and your ice bins are always full of clean, clear ice. Call us today for all of your commercial and industrial ice machines and ice equipment needs at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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December 3, 2020

KC’s Ice Supply and Ice Machine Experts

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The holidays are here and while this year may be a bit different for businesses in the greater Kansas City area, the need for quality, clean ice will still be in high demand and Capital Equipment will be there to make sure they have it when they need it most.

Local Ice Supply, Delivery and Commercial Ice Machines in Kansas City

For over 12 years, Capital Equipment has been helping local offices, hospitals, hotels, restaurants, and a myriad of other business make sure that they have the right commercial ice machines, ice merchandisers, and bulk bagged ice delivered and we’ll be ready to help this holiday season as well.

Ice Supply and Delivery in Kansas City

The holidays are all about food, drinks, friends and family and keeping food and drinks cold is imperative for restaurants, businesses and even festive events. Capital Equipment can deliver whatever amount of bulk, bagged ice you need this holiday season in the Kansas City area just in time for your office parties, family events or in the event that you just need emergency ice to keep things chilled. Our bagged ice is clean, filtered and most importantly delivered directly to your doorstep when you need it. We also help supply bagged ice to convenience stores, grocery stores, liquor stores, and any business that needs to make sure their ice merchandisers are full for their customers and/or staff during this holiday season or any time of the year for that matter.

Commercial Ice Machine Rental, Service and Repair in Kanas City

Business owners have plenty of things to worry about especially during the holidays and how their commercial ice machines are running shouldn’t be one of them. At Capital Equipment, our factory trained, licensed and insured service technicians make sure that our customers ice bins and full and their ice machines are running smooth as silk so that they can focus on running their business and taking care of their customers and staff. From routine maintenance, repairs and cleaning to upgrading and replacing your current ice machines, Capital Equipment will listen to and understand your business’ needs without the pushy sales tactics the you get with the big commercial ice machine dealers. We proudly offer the the full line of commercial ice machines from the most trusted and reliable names in ice equipment like Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, and Ice Maid along with factory parts that we keep in stock so that when you need them, we’ll have them ready for you.

At Capital Equipment, we don’t cut corners on the businesses we serve period. From the cleaning, maintenance, and repairs we do to making sure that our customers have the right commercial ice machines in place that will meet and have the capability to exceed their daily ice needs when needed, we add a personal touch to each and every business we work with. Call Capital Equipment at (913) 683-8972 for all of your ice and ice equipment needs in the greater Kansas City area or CLICK HERE FOR OUR ONLINE CONTACT FORM. Happy Holidays from all of us at Capital Equipment!

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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November 3, 2020

Ice Machine Sales, Service, and Rentals

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The need for quality ice is at the forefront of many businesses in the Kansas City area and business owners have trusted Capital Equipment for over 12 years to provide professional and experts sales, service, rentals of the top names in commercial ice machines and ice equipment. Locally owned, operated, licensed, and fully insured, Capital Equipment is Kansas City most trusted source for all of your ice and ice equipment needs with factory trained technicians and commercial ice machine experts that make sure that your business’s ice needs are fully met with the personalized touch you won’t get with the big equipment dealers.

Commercial Ice Machine Sales, Service, and Rentals in Kansas City, Overland Park, and St Joseph

In recent years, we’ve seen an increase in companies that specialize in refrigeration trying to get in on the commercial ice machine business and while that may appear to make sense they are actually a pretty big risk for your business. Between not being factory trained by the commercial ice machine manufacturers, not being fully licensed and insured or a toxic combination of both, your business could be on the hook for any mistakes made by an amateur commercial ice equipment service company that doesn’t know what they are doing. You don’t to worry about any of that with Capital Equipment because we work directly with the most trusted and reliable commercial ice equipment brands in the world like Manitowoc, Hoshizaki, Ice-O-Matic, Scotsman, and Ice Maid which means we know these machines inside and out. We keep hundreds of parts for all models of commercial ice machines in stock so that if something should go wrong and repairs are needed, we can get your ice equipment up and running in no time minimizing downtime and getting ice back in your bins quickly and professionally.

Our representatives work one on one with your business to make sure you know all of your options if you are adding, replacing or upgrading ice machines and we make sure that you know the bottom line cost to rent, buy or lease the equipment. Whether need service and repairs on your current ice machines or it’s time to add new ones for your business, Capital Equipment will be there for our customers every step of the way with expert technicians and ice equipment consultants that will listen to and understand your ice needs. Call Kansas City’s locally owned and operated commercial ice equipment company at (913) 683-8972 or CLICK HERE FOR OUR ONLINE CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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July 1, 2020

Keeping Your Commercial Ice Machines Safe

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With many businesses slowly reopening again and summer in full swing, ice remains something that many most business absolutely need to operate and in the Kansas City area Capital Equipment makes sure they have the ice and ice equipment they need when they need it most. From helping restaurants keep their ice machines cleaned and sanitized to helping hospitals and health care facilities upgrade their ice equipment to meet the growing needs of their patients and staff, Capital Equipment is doing everything we can to make sure that Kansas City area businesses don’t have to worry about having clean, quality ice because they likely have plenty of other things that need their attention.

Commercial Ice Machine Installation, Service, and Cleaning in Kansas City

commercial-ice-machine-cleaning-service-repair-Kansas-City — Regularly cleaning and sanitizing your commercial ice machines are an easy and obvious way keep quality ice in your bins.

Our ice machine technicians and representatives understand the COVID-19 is not going away anytime soon which is why we are taking extra precautions to make sure we keep our customers, their customers, and their staff safe by wearing face masks and gloves when we are in and around your business. We are constantly and continually using hand sanitizer and washing our hands at every opportunity while maintaining responsible social distancing. We make sure that the commercial ice machines we install are thoroughly cleaned and sanitized so that when they begin making ice, it will be completely safe for consumption.

Making ice is a delicate process and with all of the health and safety guidelines in the Kansas City area and both the states of Kansas and Missouri, there are still plenty of things that can go wrong that could not only make poor quality ice but could also break the equipment itself or make the ice unsafe to consume. At Capital Equipment, we clean and install hundreds of commercial ice machines each year and we know them all inside and out and how they work like the back of our hand. That also means that we know how to make sure they are safely cleaned and sanitized and we show the business owners we work with how they can keep the exterior and ice bins clean and safe from contamination or we can simply do it all for them. We rent, lease, sell, repair and service all types of commercial ice machines for all types of businesses in the greater Kansas City area and now more than ever it is important to make sure that your ice equipment is clean and sanitized. If your business needs an ice machine, you need to upgrade your current one, or you need to make sure your ice machine(s) are cleaned and sanitized, call Capital Equipment for all of your ice needs at (913) 683-8972 of CLICK HERE FOR OUR CONTACT FORM.

Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

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April 29, 2020April 29, 2020

Get Your Ice Machines Ready For Reopening

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With many states ramping up to reopen businesses after weeks of lying dormant, Kansas and Missouri are doing the same in the coming days and Capital Equipment will be busy making sure commercial ice machines are cleaned, running smooth, and ready for staff and customers to return. With many businesses shut down for the last month or more, we’re finding that many of our customers had to shut their ice machines down as well which means that they will need a thorough cleaning and sanitizing treatment before the ice is safe for consumption.

Commercial Ice Machine Service, Cleaning, and Sanitizing in Kansas City and Overland Park

With local health departments more than likely to be our inspecting businesses more than usual, the last thing you need is to have yours shut down due to your ice maker so having professionals like Capital Equipment clean and sanitize your commercial ice machines guarantees that your ice won’t hold your business back from remaining open. Our service team will inspect your entire ice machine making sure that there aren’t any issues that have come up while your equipment has been shut down. The first items that need to be cleaned are the internal components of the ice machine. While many parts and components may not be visible, our services technicians know every nook and cranny of commercial ice equipment so that we can quickly and thoroughly remove, clean, and replace each component that is susceptible to contamination. We make sure that the water supply is clean which means any water lines are inspected and cleaned as well as replacing the water filter to insure clean, clear ice. Of course the ice bin will need to be drained and thoroughly cleaned as well since it is more often than not the area of commercial ice machines that is most likely to harbor dirt, mold, mildew, or other harmful germs that can greatly effect the quality of ice. Also, ice scoops will need to be cleaned and sanitized often as they come in constant contact with human hands and are often overlooked when they should be washed and replaced frequently. Lastly, the exterior of commercial ice machines need to be cleaned often as well. Especially in busy kitchens and break rooms, ice machines (in particular bin doors) are likely to have more human contact than you would think and making sure the outside of the machine is cleaned often can prevent any issues that may find their way into the ice. We only use cleaners and sanitizers that are specific to commercial ice machines and ice equipment.

At Capital Equipment, we know that getting businesses back open is absolutely essential but not having your commercial ice machines professionally cleaned and sanitized before you do so is not only risky, it’s irresponsible. Call us today at (913) 683-8972 to schedule professional cleaning and sanitizing for your commercial ice machines of CLICK HERE TO CONTACT US. Stay safe, KC!

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

April 16, 2020

We Install and Service Commercial Ice Machines

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It goes without saying that this is a very odd time in our city’s and country’s history. With so many restaurants, offices and businesses lying vacant we wanted to let our current and new customers know that Capital Equipment is still out servicing, cleaning, and even delivering new commercial ice machines and ice equipment in the greater Kansas City area.

Commercial Ice Machine Sales, Leasing and Rentals In Kansas City

We’ve been lucky enough to have had great customers during this different time in our city that have continued to have us do what we do best which is making sure each business we work with has quality ice and clean, working ice machines. We know that reopening our city, and more importantly the businesses in it, is going to create some unique problems for many of our customers but your commercial ice machines won’t be one of them.

Commercial Ice Machine Service and Repair in Kansas City

If your business is currently closed down and you aren’t using your ice machine(s), be sure to drain any water out and turn them off. It will not only save you on energy costs but it will also prevent wear and tear on the machines components. When it’s time to fire up your ice machines again make sure that you give us a call and have us thoroughly clean and sanitize the equipment. Even though the ice machine isn’t being used, mold and mildew could easily begin to grow somewhere with the equipment. Capital Equipment knows every area of a commercial ice machine that could harbor mold, mildew and scale even when they aren’t visible and we’ll make sure your equipment is good to go as you temporarily shut down.

It may see redundant but you’ll want to clean and sanitize your ice machine(s) even more frequently than normal as health and safety of your staff and customers will likely be under even more scrutiny than the pre-COVID-19 era. This is where things will get tricky because no one really knows exactly when that will be and how it will all work. However it’s not a matter of IF but WHEN restaurants, bars, offices and businesses will reopen again and when they do Capital Equipment will be working overtime to make sure that our customers’ ice machines and ice equipment are ready to go to welcome back their customers and staff. We at Capital Equipment understand that it is a very difficult time for many business and we will do anything we can to help them. Call Capital Equipment today at (913) 683-8972 for all of your ice and commercial ice machine needs in and around the greater Kansas City area or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

January 23, 2020January 23, 2020

What Makes Good Ice?

Not much attention gets paid to ice unless it a) tastes funny, b) looks funny, or c) a combination of both which is never good. The reasons for poor quality ice can be endless as there are so many factors that go into the process of making ice. At Capital Equipment, we pride ourselves on being the partner to hundreds of Kansas City businesses for commercial ice machine sales, rentals, repair, and service as well as ice supply and delivery in the metro and while we can’t provide one ultimate reason for bad ice, we can certainly explain how to make it always taste and look its best.

Commercial Ice Machines in Kansas City and Overland Park

The first step in quality ice is the ice machine itself. It seems simple but the fact is that there are so many commercial ice machine manufactures on the market that the average business owner won’t know that they are getting less than stellar ice equipment until it’s far too late. At Capital Equipment, we’ve seen many ice machine brands come and go and we’ve narrowed down the manufacturers we would recommend to just 4: Manitowoc, Hoshizaki, Ice-O-Matic and Scotsman.

These brands have a stellar reputation for durability and performance that eclipses all of the “off-brands” that many commercial equipment dealers offer. Plus, Capital Equipment regularly keeps the most common parts for these brands of machines in stock so that when our customers need them, they don’t have to wait.

Commercial Ice Machine Service, Sanitation and Cleaning in Kansas City and Overland Park

Most ice machines are working 24 hours a day, 7 days a week and not keeping them properly maintained is a sure way to have poor quality ice. Changing water filters and routine cleaning is a big part of that and Capital Equipment is ready to help you do just that. With commercial ice machine service professionals that have years of experience working on every make and model of ice maker, we have the knowledge and experience to make sure your ice equipment will be running smooth and your ice is clean and clear. We can help clean, sanitize and provide routine water filter changes to ensure your ice is crystal clear, clean and most importantly delicious for your customers and/or staff.

Waiting until your commercial ice machine is too dirty to make clean ice or simply does not work due to poor maintenance can cost your business, your reputation and customers. Let the ice experts in Kansas City at Capital Equipment keep your ice machines running smooth with routine maintenance and service that is truly second to none. Call us today at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

November 12, 2019

How Commercial Ice Machines Work

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Everyone know that ice forms when you have water and temperatures at or below freezing but have you ever thought about how ice machines actually work? At Capital Equipment, all we do is service and sales for commercial ice machines in the greater Kansas City area and each day we use our knowledge of how ice equipment actually produces ice to help our customers keep their ice bins full.

Commercial Ice Machines and Ice Equipment in Kansas City and Overland Park

Put simply, there are three main components needed for a commercial ice machine to work:

A Refrigeration System
A Water Supply
A Way To Collect the Ice

That seems simple but ice machines are far from it. While there are a variety of different types of ice machines, we’ll focus on one of the most common which is a metal ice cube tray. The ice tray is connected to a series of coiled heat-exchanging pipes which are similar to what you would see on the back of your home refrigerator. A compressor pushes a refrigerant fluid through these pipes where they will narrow (condense) and then flow into a wider tube (evaporator) where the liquid will expand. When refrigerant is compressed, it raises it’s pressure which also will raise it’s temperature and is it goes through the more narrow coils it will lose its heat and condense into a liquid. Now that the compressed liquid passes through expansion valve , it will evaporate and become a gas which attracts heat from the surrounding pipes and the air around the refrigerant which, in turn, cools the pipes and the ice tray.

Water is then brought in from a filter and a pump gradually so that it is frozen layer by layer which creates the clear ice that you often see in restaurants and hotels. If you’re ice is white, cloudy and has a milky look, then there’s obviously a problem and you need to call us. There are a variety of ways the ice is then removed from the tray and into the bin but in most cases it gets a little nudge or the ice tray is has a downward angle so the cubes slide out on their own.

There are countless more components that enable commercial ice machines to, well, make ice and Capital Equipment’s service and repair team knows how to narrow down what’s ailing your equipment quickly and efficiently. We buy all of our parts in bulk so that it saves our customer money because we know which parts are more likely to fail and we make certain that we have them on hand at all times. Whether your business is adding, upgrading or needing service and repair on commercial ice machines, Capital Equipment has got Kansas City covered with over 11 years of experience in the ice equipment business and a stellar reputation with our customers. Call us today for all of your commercial ice machine needs at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

October 8, 2019

Professional Commercial Ice Machine Cleaning

Poor quality ice can be a real problem especially if you’re a restaurant or bar and at Capital Equipment we help Kansas City area businesses keep their ice machines cleaned and maintained so that they never have that problem. Not only does Capital Equipment sell, rent and lease the top rated names in commercial ice makers and ice equipment but we also provide expert service repairs and maintenance which includes cleaning and sanitizing ice machines. Ice machines and in particular ice bins can be a breeding ground for bacteria, mold and mildew which is not only gross and may effect the quality of your ice but it can also lead to health issues. Capital Equipment is Kansas City;s commercial ice machine and ice equipment experts and routine cleaning and maintenance is a big part of what we do.

Commercial Ice Machine Service, Repair and Cleaning in Kansas City and Overland Park

Most ice machines are running 25 hours a day, 7 days a week and with, in most cases, a good number of people using the ice, it can easily become contaminated. Cleaning and sanitizing your commercial ice machine regularly not only keep the overall quality of your ice par but it can also keep your ice maker running longer. Cleaning and maintenance on ice machines isn’t just for the ice bin as there are a multitude of water lines, pumps, filters, sensors and valves that will directly effect the quality of ice and Capital Equipment’s service team has seen it all.

The Kansas City area is a hard water town meaning that ordinary tap water has levels of calcium and magnesium in it which can build up quickly in ice machines particularly in filters and water lines if they aren’t changed and/or cleaned regularly. Keeping scale build up from the hard water that we have in the Kansas City is imperative to keeping your ice clean and delicious while keeping your ice equipment running smooth. When you rent ice machines from Capital Equipment, we handle all of the cleaning and maintenance on the equipment but if you own your commercial ice makers outright and you don’t have someone routinely cleaning and maintaining them then you probably need to get in touch with us. Build up of scale in water lines, water filters, and/or valves can quickly damage commercial ice machine which will likely come without warning leaving your business unexpectedly without ice. Don’t neglect cleaning and servicing your commercial ice machines and call Capital Equipment for professional service, repairs and cleaning of ice equipment in the Kansas City area at (913) 683-8972 or CLICK HERE TO CONTACT US.

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Call Capital Equipment today at (913) 683-8972 for all of your commercial ice machine and ice equipment needs in the greater Kansas City area.

September 16, 2019

Kansas City and Overland Park’s Commercial Ice Machine Experts

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Overland Park is the second largest city in the Kansas City metro and Capital Equipment helps businesses and organizations there with all of their commercial ice machine and ice equipment needs. From offices that house small businesses to warehouses that have hundreds of employees, Capital Equipment provides service, sales, leasing and rentals for the most reliable commercial ice machines in the world with exceptional customer service that is second to none.

Commercial Ice Machines in Kansas City and Overland Park

Unlike the big commercial ice equipment dealers in the Kansas City area that make their customers feel like they’re just a number, Capital Equipment provides a customized and responsive approach our our customers’s needs. From helping new businesses pick the right commercial ice machines that will meet their ice needs to helping established businesses upgrade and replace their old ice equipment, Capital Equipment partners with businesses in the Kansas City and Overland Park to help them make bringing ice to their customers and employees easy, hassle free and affordable. We work directly with business owners and office managers to help them make the right decision when it comes to getting the right ice equipment and we don’t send a salesperson, our owner meets one on one with each and every business we serve. With over 11 years of experience in the commercial ice equipment industry in the Kansas City area, Capital Equipment has helped offices, hotels, hospitals/health care facilities, restaurants/bars, coffee shops, warehouses, and many other businesses have high quality, clean ice for their customers and employees. Our ice machine repair, service and maintenance is second to none in the Kansas City area with quick customer service and rapid response time paired with expert repairmen, your ice bins will always be full of crystal clear delicious ice. From routine ice machine maintenance like replacing water filters and cleaning water lines to troubleshooting and repairing broke down commercial ice machines, Capital Equipment works quickly but never carelessly to get your ice equipment up and running again because we know how important ice is to business. For commercial ice machine sales, leasing and rentals, Capital Equipment’s sales staff will listen to your needs and make recommendations for specific ice makers models that will never leave your business without ice. Don’t settle for pushy salespeople and lackluster customer service from the big commercial ice machine dealers in Kansas City and Overland Park and let Capital Equipment provide our personalized touch for all of your ice equipment needs. Call us today at (913) 683-8972 to speak with one of our commercial ice maker experts or CLICK HERE TO CONTACT US.